Bachelor's degree in management, public administration, business administration, organization development, sociology, or closely related field, and four years of professional level experience in social service or quality assurance delivery.
- Current physical examination and TB screen documentation upon hire.
- Current CPR/First Aid certificates.
- Nationwide Fingerprinting Background Check.
- Previous Head Start or early childhood experience (preferred).
- Ability to coordinate and/or conduct training sessions (preferred).
- Customer Orientation
- Relationship Building
- Results Orientation
- Organization & Planning
- Organizational Knowledge
- Team Management
The Quality Assurance Manager is responsible for ensuring that data and information collection, analysis and reporting are used to capture the progress and continuous improvement of program quality. Works closely with the Director as support and performing tasks considered a priority. Maintains close communication with the Director to recommend a course of action. Assist the Director in areas of program Compliance, Quality, Licensing, Health and Safety, CACFP and ERSEA. Responsible for the coordination of the annual program self-assessment, ongoing program monitoring, establishing policies and procedures as needed, preparing for the Federal Review, compiling data for the Program Information Report (PIR) and a variety of other administrative duties.